Ordering and Delivery Info

Visit our store and have one of our sales staff help you select the equipment and accessories that are right for you. Use our extensive knowledge to make your experience as enjoyable as possible.

Ordering Information
  • Option 1 - Secure On-Line Ordering: Take advantage of the safe and easy online ordering our website offers.  Wisconsin residents have the option to choose In-Store Pickup at checkout.
  • Option 2 - Order Toll Free by Phone: Call our toll free order line (800-233-4340) with your order.
  • Option 3 - Fax or Mail:  If you prefer, fax your order to (715-341-7414), or mail your order to Hostel Shoppe, Ltd., 3201 John Joanis Dr., Stevens Point, WI  54482. Please be sure to include all of your personal information so we can contact you with any questions. 
 Hostel Shoppe Gift Certificates:  Hostel Shoppe's Gift Certificates make a perfect gift. Click here to go there now!  Shipped by USPS First Class Mail for $1.00.
  Backordered Items? 
For your protection we do not retain credit card numbers. If Hostel Shoppe is out of an item, you have ordered, we will handle it one of three ways. You will be notified.
  1. Your credit card will be charged for the full amount and your order will be held until we can ship it complete. ONE SHIPPING & HANDLING CHARGE
  2. If any items you have ordered are out of stock, Hostel Shoppe will deduct the items from your order, adjust the shipping and handling charge based on the order value and ship what is available. ONE SHIPPING & HANDLING CHARGE
  3. If you want an out of stock item, from a multiple piece order, to ship when it becomes available you will be charged two shipping & handling fees. One shipping and handling charge will be for the items that are available and one shipping and handling charge will be for the items that are out of stock. Both shipping and handling charges will be based on the value of the item or items we are shipping. TWO SHIPPING & HANDLING CHARGES
      Special Order Items? Items not kept in regular stock may be subject to extra shipping charges. Please review our Special Order Page for our full policy.
How Does Hostel Shoppe Deliver?
All Parts and Accessory orders will be shipped either by USPS, regular FedEX Ground or Home Delivery, or Spee-Dee Delivery Service, Inc. in select states, unless otherwise specified.  USPS will ship either First Class, Priority Mail or Parcel Select Ground depending on the size of your order.  You will be sent tracking info, and while most shipments will arrive within one to seven business days, it may take longer.  Spee-Dee Delivery Service ships packages within one to two business days in Wisconsin, Illinois, Iowa, Minnesota, South Dakota, plus to the following zip code pre-fixes in Missouri (630, 631, 633), Nebraska (680, 681, 683, 684, 685, 686, 687) and North Dakota (580, 581, 582, 584, 585).  FedEX will Ground or Home delivery depending on your area and can take one to seven business days.  Hostel Shoppe is not liable for shipping times and errors.  These are just estimates provided to us by the carrier.
Call for quotes on FedEX 2nd Day and Next Day Air for Parts and Accessories. 
All recumbent bikes and trikes will ship by common carrier freight truck (applies only to product where web sales are permitted). Any in stock parts and accessories that are ordered with the bike or trike will ship in the same box. If you require us to install them, installation charges may apply.  Some items may not be able to be installed due to the limitations of packaging and in the interest of preventing shipping damage.  Out of stock items or items that do not fit in the same package will ship separately and may incur additional shipping charges.  A customer service representative will contact you regarding your order to discuss details.   
Ground Shipping, Handling and Insurance Charges for Regular Parts and Accessories:(4)    
Order Value USPS (1) Spee-Dee Delivery Service (2) FedEx Ground (3)
$.01 - $12.00                                                                $6.50 $6.50 $13.00
$12.01 - $30.00         $7.50 $7.50 $14.00
$30.01 - $50.00 $8.50 $8.50 $15.00
$50.01 - $100.00 $10.50 $10.50 $17.00
$100.01 - $150.00 $13.00 $13.00 $19.00
$150.01 - $200.00 $15.00 $15.00 $21.00
$200.01 - $300.00 $18.00 $18.00 $32.00
$300.01 & Over $27.00 $20.00 $42.00
(1) Contiguous 48 States only.  One to three business days. Sizing restrictions apply for dimensional or heavy items.
(2) WI, IL, IA, MN, SD, plus the following zip code pre-fixes in MO (630, 631, 633), NE (680, 681, 683, 684, 685, 686, 687) and ND (580, 581, 582, 584, 585).  One to two business days.
(3) Contiguous 48 States only.  One to seven business days.
(4) Oversized parts and accessories will incur additional charges.
Freight Shipments
Single Recumbents (1)     $195.00
Single Trikes (1)              $250.00
Tandems (2)                   $299.00
(1) Minimal or no reassembly required.
(2) Some Reassembly required. Tandem Trikes shipped uncoupled.
The Fine Print
The Hostel Shoppe strives to ensure the accuracy of all information printed on our website and in our catalog. We reserve the right to make changes, discontinue or add merchandise, update prices, alter specifications and modify delivery procedures when necessary and without notice. We also reserve the right to make mistakes and will not be held liable for typos, misprints or incorrect information.
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