Covid-19 - Bike Shops Are Essential

As an essential business, we are enacting the following measures to keep you and our staff safe.

Online Shopping

Our shipping/receiving department will stay open, so all orders placed online will continue to be processed as quickly as possible. If you need something right away, visit our website at www.hostelshoppe.com . If our website is out of something that you want, email us at info@hostelshoppe.com so we can order it, as there may be delays in ordering and our supply chain at this time. 

Our website also offers In Store Pickup, and you can call us and specify curbside pickup or place orders over the phone, too.

Shipping Delays

USPS is experiencing delays due to Covid-19.  If you need your order quickly, please choose FedEX at checkout for faster service.  For more info on the USPS delays, please click here.

Customer Service

Please call us at 800-233-4340 or 715-341-4340 and press the following extensions outside of our regular business hours.

Breanna - Owner (Business Operations & General Questions): dial 304

Scott - Store Manager (Bicycle Sales & Ordering Questions): dial 301

Jessie - Sales & Marketing Manager (Recumbent Sales & Ordering Questions): dial 302

Ann - Shipping & Receiving (Online Order & Shipping Questions): dial 313

Jon - Service Department (Bike Repair): dial 312

Revised Hours & Shopping Procedures

We are currently operating under revised hours, but that may change as the situation evolves. Our sales floor is open and all guests and staff must wear a mask to enter the store. If you do not have a mask one will be provided. Guests and staff will sanitize their hands prior to test riding bikes, which will be done outside, and maintain social distancing from one another (6 feet). We are also sanitizing bikes, door handles and other touch points.  We are encouraging appointments, so please call ahead, so we can qualify your cycling needs prior to your visit and have as much prepared in advance as possible. If you get sick, please call to reschedule your appointment. Repairs can be dropped off and picked up curbside at the Service entrance, or we are offering free delivery & pickup within 15 miles for sales & repairs. Currently our revised store hours are as follows:

  • 12 pm to 6 pm Monday-Friday
  • 10 am to 4 pm Saturday

We Appreciate You

Thank you for understanding and we greatly appreciate all the support you have shown us!  Please remember to go outside, breathe deeply, go for a bike ride and be kind to others. We are all in this together.