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Contact Us

Hostel Shoppe

3201 John Joanis Drive
Stevens Point, WI 54482
Phone: (715) 341-BIKE (2453) or (715) 341-4340
Toll-Free (USA): (800) 233-4340
Fax: (715) 341-7414

Store Hours: (CST)

Monday thru Friday: 10:00 a.m. to 6:00 p.m.
Saturday: 10:00 a.m. to 4:00 p.m.
Sunday: Closed - Gone riding!

Click for Driving Directions on Google Maps!

We have a great team to help answer all of your questions.  Please select the department below that you think would be best suited for your question. You can send us a message directly by clicking on the button by each department or give us a call.  If we don't answer the phone, you can leave us a message at our voicemail extensions listed below. Please allow up to 2 business days for a response to voicemail and e-mail inquiries. 


  • Voicemail Extension 308: Contact our sales staff to schedule a test ride, or if you have product questions.

        Shipping and Receiving

      • Voicemail Extension 313: Contact our shipping department with shipping questions, changes to an order you have placed, tracking info questions, etc. 




      • Voicemail Extension 312: Contact our service department to schedule service appointments, if you have repair questions, or mechanical issues.



      • Voicemail Extension 302: Contact Jessie if you have marketing or advertising related questions, if you are having problems using the website, or notice a problem with items on the website.


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