SPECIAL ORDER POLICY
While we do stock an extensive inventory, unfortunately, we can't stock everything. We can, however, special order items for you, whether it's a customized bike or trike, a bike we don't stock, or any parts and accessories carried by one of our many distributors. In order to place a special order, call us for a quote on the product you are interested in. Once we obtain the quote for you, if you wish to place an order, we will set up a layaway. A deposit of half the purchase price is required to place trike or bike special orders and the balance of the purchase price is due when the trike or bike arrives at our store from the distributor. For a small parts or an accessory special order, the full purchase price plus shipping is due at the time of placing the order. There are no returns on special orders or highly customized orders. Extra shipping charges may apply, especially on orders from overseas.
Depending on the time of year, the item you are purchasing, or if you are coming from far away to try and pick up an item at our store, we can set up a layaway plan for you. Items remain at the Hostel Shoppe until they are fully paid for.
Reserve a bike or trike for up to two weeks until you can come in to test ride it - $100 deposit . The deposit will be refunded to you, if you do not buy the bike or trike. Or, if you decide on a different model, we can transfer the deposit to a new item you are interested in purchasing.
On layaways, we require a deposit of 30% down. The deposit can be fully refunded within 30 days if you change your mind, except on special orders, which are non-refundable. After 30 days, a minimum 15% restocking fee will apply. This can be a great option if you are on a budget, or if you want to lay a bike away until spring when the weather gets nicer. Call us for details.
If you can't wait to get out and enjoy that new bike or trike, we do offer Sport Card financing through Synchrony Financial, which is a six month, deferred interest financing program for purchases of $1000 or more to qualified applicants.
- Simple application process (May apply in store. The actual sale must take place in store, as Hostel Shoppe will need to validate the transaction with two forms of valid I.D., which are required by Synchrony Financial. Financing cannot be used for online or phone purchases.)
- Fast credit decisions - it only takes a few minutes!
- Six months to 12 months with deferred interest - meaning if it's paid off in full within the promotional term, you don't pay a dime in interest!
- Low minimum monthly payments
- Convenient online bill pay
- Apply on-line or in-store but can only be used for in-store customers