Pre-Order Cancellation Policy

When you purchase a pre-order item, you are buying an out-of-stock or soon-to-be-available product not yet in inventory at Hostel Shoppe. The item will ship from the vendor's warehouse to the Hostel Shoppe. We collect a full deposit at checkout and contact you about the fulfillment date. A pre-order item cannot be canceled once it has been shipped from the manufacture warehouse. Lead times on pre-orders vary by vendor and published times are based on our best estimates of product arrival.  Once the item arrives at the Hostel Shoppe, we prepare the order and ship it to you and contact you with the tracking information or pick-up arrangements.

Please see our Return Policy for more details on returns and refunds.